Please know that I have always “sung your praises” around here, but especially lately, The Action Reminder program has been very helpful to me in trying to “regroup” after the crash, and you have been SO AVAILABLE, and so VERY helpful in getting everything up and running again. I don’t know what I’d do without your very patient assistance! This morning you solved something in a couple of seconds, that Chad and I had been trying to accomplish for literally, HOURS. And most importantly, you are NICE about it!!! THANK YOU, THANK YOU , THANK YOU.